Starter swim session: 30 minutes pool time
From experience we find that in their first session, most dogs will be hesitant even if they are good swimmers, this is usually just the new place/pool making them a little unsure. This 30 minute session is to allow them time to acclimatise to the surroundings and the pool entry.
Once they have entered the water with encouragement and maybe a helping hand lifting them in, they become more confident each time they are guided for a swim around the pool and back to the exit ramp, its once your dog becomes accustomed to being able to exit easily up the ramp they become a lot more confident and will start to venture in of their own accord.
We are working on a live booking system for the day care & pool, as a temporary solution we ask that you book as follows;
To book: please text the pool mobile phone with the following; your name, number of dogs, session required, day, date & ideal time(s), we will text back as soon as possible either confirming your requirements as booked, or tell you the closest available appointment time. (out of hours responses may take longer) If you would rather not text, you are welcome to call the day care on 01604 700128, however you may have to hold while the bookings are checked for availability.
Number to text: 07809 332096
Once your booked in: fill in the confirmed booking details below and add to cart, go through checkout and make payment.
Please ensure you have followed the steps above before booking/paying here as refunds will be subject to the deduction of non refundable fees incurred processing the transaction, these are currently 3%
Swim centre opening times: The following opening times are temporary until we establish sufficient staff coverage to open maybe a little longer & later; Monday to Friday 11am to 6pm, Saturdays 9.30am to 5.00pm (last booking start time, 45 minutes before closing)
Prices: for 1 x 30 minute pool session, 1st dog is £25.00, each additional dog sharing the same session thereafter is £12.00 per dog, maximum 5 small dogs or 3 larger dogs (more than 2 dogs in the pool may require 2 people in the pool with them dependant on dogs swimming ability, we will provide one member of staff). All payments must be made before the session.
The temperature of the pool is set to 32c, once in use it generally sits at around 30c.
Changing rooms are available within the pool area.
There is a warm shower available for you to rinse your dog after their swim (if you require a full wash/shampoo after the session, this will be need to be booked in our dedicated dog wash area and will be subject to an additional charge) we have towels available to dry the dogs, if you intend to go in the pool yourself please bring a towel.
A quick brush of your dogs coat before your appointment and a rinse in our shower before they get in goes a long way towards preventing excess hair shedding in the pool.
Please remember its important that your dog has emptied their bowels recently before the session to avoid soiling of the pool and CANCELLING of other peoples appointments for cleaning and sanitising.
Please see our terms and conditions of business .